ESFA Privacy Policy
1. Introduction
Emerging Stars Football Academy ("we," "our," or "us") is committed to protecting the privacy of our players, parents, and visitors. This Privacy Policy outlines how we collect, use, store, and disclose personal information in accordance with Australian Privacy Laws.
By enrolling in our academy, using our website, or providing your personal information, you agree to the terms of this Privacy Policy.
2. What Information We Collect
We may collect the following types of personal information:
A. Player Information
Full name
Date of birth
Contact details (phone number, email, address)
Medical history (allergies, injuries, conditions)
Emergency contact details
Football experience and preferences
B. Parent/Guardian Information
Full name
Contact details
Payment and billing details
C. Website & Digital Information
IP address and browsing behavior (when using our website)
Cookies and tracking data for analytics and website improvements
3. How We Collect Your Information
We collect personal information through:
Online registration forms
Direct communication via phone, email, or in person
Website usage and online interactions
Event or program sign-ups
4. Why We Collect Your Information
We collect personal data for the following purposes:
To register and manage player participation in academy programs
To communicate with parents/guardians about training, events, and schedules
To process payments and manage accounts
To ensure player safety and emergency medical care
To improve our services, website, and customer experience
For marketing and promotional activities (with consent)
5. How We Protect Your Information
We take security seriously and implement measures to protect personal information, including:
Secure digital storage of records
Restricted access to personal data (only authorized staff can access)
Data encryption and firewall protections for online transactions
We do not store credit card details—all payments are processed securely via trusted third-party payment providers.
6. Who We Share Your Information With
We do not sell or rent personal information to third parties. However, we may share information with:
Medical professionals in case of a health emergency
Government authorities when required by law
Service providers (e.g., IT support, payment processors) who help us operate our academy
Any third-party service provider handling your data is required to comply with strict privacy and security standards.
7. Marketing & Communication
We may use your email or phone number to send:
Training updates and schedule changes
Newsletters and event announcements
Promotional offers and academy-related content
You can opt-out of marketing communications at any time by emailing info@emergingstarsfootballacademy.com or clicking “unsubscribe” in our emails.
8. Your Rights & Access to Information
Under Australian Privacy Laws, you have the right to:
Access your personal data upon request
Request corrections to inaccurate information
Withdraw consent for marketing communications
Request deletion of your personal information (subject to legal and operational requirements)
To make a request, please contact us at info@emergingstarsfootballacademy.com.
9. Cookies & Website Tracking
Our website uses cookies to improve user experience and track analytics. You can manage cookie settings via your browser preferences.
We may also collect website usage data (e.g., page visits, IP addresses) for security and performance monitoring.
10. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the last updated date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your privacy rights, please contact us:
📧 Email: info@emergingstarsfootballacademy.com
🌍 Website: www.emergingstarsfootballacademy.com
📍 Address: Gungahlin, Canberra ACT
Last Updated: 25 February 2025